📜 Privacy Policy (A2P-Compliant)

Effective Date: August 1, 2025

Magnetix Digital Inc. (“Magnetix Digital,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website https://www.magnetixdigital.com, our marketing services, and our communications, including SMS and MMS messaging.

By using our website, services, or opting into our communications, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, opt in to receive SMS/MMS messages, or otherwise engage with us, we may collect:

Name

Email address

Phone number

Business or project details

b. Non-Personal Information

We may automatically collect non-identifiable data such as:

Browser type

IP address

Pages visited

Referring websites

Time spent on our site

2. How We Use Your Information

We use collected information to:

Provide and manage our marketing and design services

Send transactional messages such as appointment reminders, updates, or confirmations

Send promotional offers (only with prior consent)

Respond to inquiries and customer support requests

Improve our website, marketing, and services

Comply with legal or regulatory obligations

3. SMS/MMS Messaging & Mobile Information

When you provide your mobile number and consent to receive messages from Magnetix Digital:

You may receive appointment reminders, service updates, and promotional offers.

Message frequency varies (typically 1–4 messages per month).

Message and data rates may apply.

You can opt out at any time by replying STOP.

Reply HELP for customer support information.

Required Carrier Disclosure:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

Trusted service providers (e.g., hosting, analytics, CRM tools)

Subcontractors or partners as needed to deliver services

Government authorities or legal entities when required by law

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience. You can manage cookie preferences in your browser settings.

6. Data Security

We use appropriate technical and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold

Request correction or deletion

Withdraw consent for communications

Object to specific data uses

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices, and encourage you to review their policies before providing personal information.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from them.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date.

11. Contact Us

For questions or concerns, please contact:

Magnetix Digital Inc.
Attn: Ken Schmitt, Owner
5861 Adera St, Vancouver BC V6M 3J1
Email: [email protected]
Phone: +1 778-804-8779